Refund & Cancellation Policy

prettyx cards are digital products delivered instantly, and you can preview your card fully before paying. Because of this, we do not offer refunds for a change of mind. We do refund in the cases below.

When you can get a refund

• Your card does not open or work as described, and we cannot fix it within 3 working days of you telling us.
• You were charged more than once for the same card.
• You paid, but your card was never activated and we cannot activate it.

How to request one

Contact us within 7 days of purchase through our contact page (choose “Refund request”) or at beprettyx001@gmail.com, with your card link and the email used at checkout.

Processing

Approved refunds are issued to your original payment method through Razorpay. Banks usually take 5–7 working days to show the amount in your account. A refunded card is disabled and its link stops working.

Cancellations

Orders are fulfilled immediately after payment, so they cannot be cancelled once paid. You can edit your card anytime instead.